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Tunbridge Wells · Sevenoaks

Straightforward plumbing, done properly.

Same-day emergency callouts across the South East, and the price agreed before we start — not after.

What’s happening?What to do, and what it costs

Pick one above for the fastest fix and the price — or go straight to it:

A navy South East Plumbing liveried van, branded with the diamond logo and 'Plumbing you can set your watch to', parked on a residential South East England street.
4.9

average review score across 2,800+ local jobs

  • Same-day emergency response
  • Fixed quotes before work starts
  • Gas Safe registered engineers
  • Since 2011 family-run, local

Why people switch to us

Most people ringing us have been let down by a plumber before.

That history is the real reason people hesitate — not the price. So here is each part of it, and what we do instead.

  • What they arrived expectingNobody turned up, and nobody rang to say so.

    What we put in writingA two-hour window, and a text on the way

    Not “sometime Tuesday” — a window you can plan around, and a text when the engineer sets off.

  • What they arrived expectingA price agreed on the phone, a bigger number on the invoice.

    What we put in writingA fixed price before we start

    In writing, before any work starts. If the job turns out bigger we come back to you first — it never just lands on the invoice.

  • What they arrived expectingThe job left half-finished, and a week of chasing to put it right.

    What we put in writingNothing to pay until it’s done

    You pay when the work is finished and you have seen it working — not before, and not for a return visit to finish it.

Recent work

Jobs we finished this month, in houses like yours.

  • A plumber’s gloved hands tightening a compression fitting on a copper pipe in the cupboard under a kitchen sink, lit by a work torch.Southborough

    Emergency

    Burst pipe under a kitchen sink

    Called at 7am with water coming through a kitchen ceiling. Isolated, repaired and tested the same morning.

  • A newly finished bathroom in an ordinary British home with white metro tiles, a brushed brass tap and a simple white basin.Tunbridge Wells

    Bathrooms

    Full bathroom refit, 1930s semi

    Stripped back to the joists, re-plumbed and re-tiled over nine days. Fixed price agreed before we started.

  • A gas engineer holding a digital manometer against a boiler test point, with the boiler casing removed.Sevenoaks

    Boilers

    Annual service and safety check

    Routine service on a nine-year-old combi. Flagged a tired diverter valve early, before it became a winter breakdown.

Got a job like one of these?

Get a Fixed Quote

How a job runs

Five steps, and you know the price at step two.

No part of this is unusual. It only stands out because so many people have been through the version where it doesn’t happen.

  1. Step 1: Call or book online

    Tell us what’s happening. For emergencies, phoning is always fastest.

  2. Step 2: Get a fixed quote

    A price before any work starts, with no obligation and no call-out fee.

    You get a text

  3. Step 3: We arrive in the agreed window

    A two-hour window, and a text when the engineer is on the way.

    You get a text

  4. Step 4: Job done, area left clean

    Dust sheets down, mess taken with us, and we show you what we’ve done.

  5. Step 5: Pay once you’re happy

    Nothing to pay until the work is finished and you’ve seen it working.

    You get a text

A South East Plumbing engineer kneeling beside a wall-mounted boiler in a domestic kitchen, checking the pipework in warm evening light.

South East Plumbing· Text message

  • Booked in: Thursday, between 10 and 12. The price we agreed is the price you’ll pay.

    Tue 16:42

  • Your engineer is on the way — about 20 minutes out.

    Thu 10:21

  • All done and tested. Nothing to pay until you’re happy it’s working.

    Thu 11:48

Example texts — the three you get on every job, from booking to done.

What it costs

Most plumbers won’t put a price on their website. Here are ours.

£0

Standard callout

We don’t charge to turn up and look. You get a fixed price before any work starts.

  • £75

    Hourly rate, weekdays

    8am–6pm, charged in half-hour blocks after the first hour. Parts quoted separately.

  • £95

    Annual boiler service

    Full service, safety check and written report. Fixed price, whatever we find.

Get a Fixed Quote

Parts are always quoted separately, before we fit them.

  • No call-out fee, ever
  • The quote is the price you pay
  • Nothing owed until the job is done

What people say afterwards

The same three things come up every time.

4.9

average review score across 2,800+ local jobs

“Turned up inside the window they gave me, put dust sheets down without being asked, and the price was exactly what they quoted on the phone. That shouldn’t feel remarkable, but it does.”
Helen R.Bathroom refit · Tunbridge Wells
  • No heating on the coldest week of the year with two small children in the house. Someone was here by lunchtime and it was sorted the same afternoon.
    Marcus T.Emergency callout · Tonbridge
  • They found a problem that would have cost me a lot more in six months' time, showed me the part, and explained it in plain English. No pressure, no upselling.
    Priya S.Boiler service · Sevenoaks

Where we work

Kent and the East Sussex border, and nowhere we can’t reach the same day.

We stay deliberately local. It’s the only way to promise a two-hour window and mean it — and it means we already know the housing stock, from Victorian terraces with lead pipework to sixties semis on their second boiler.

  • Tunbridge Wells
  • Sevenoaks
  • Tonbridge
  • Crowborough
  • Southborough
  • East Grinstead

Just outside? Ring 01892 000 000 — we’ll tell you honestly if you’d be better off with someone closer.

Before you ring

The questions we get asked most.

If yours isn’t here, ring and ask. We’d rather answer it now than have you book something you didn’t need.

  • For anything urgent — a burst pipe, no heating in winter, a leak you can’t stop — we aim to be with you the same day across Tunbridge Wells, Sevenoaks and Tonbridge. Ring us rather than filling in the form; it’s always faster.

Got a plumbing problem? Get a fixed quote today.

Tell us what’s happening and we’ll ring you back with a price before we start. If it’s urgent, ring — it’s always faster than the form.

  • No call-out fee, ever
  • The quote is the price you pay
  • Nothing owed until the job is done

Book a callout

Takes about a minute

Water coming through the ceiling? Don’t fill this in — ring 01892 000 000
What’s the problem?

We ring back with a fixed price. No obligation.